When companies end their dependence on paperwork, they typically experience productivity increases of 10–25% (2). They also
see an improvement in first-time fix rates because their skill teams have more data at the point of performance. The labor
savings and increase in productivity easily offset the initial investment costs.
Deploying multiple mobile products that use a single platform technology decreases application costs and results in exponential
increases in data for better management.
In the pharmaceutical industry, the adoption of mobile technology is an ongoing trend. Organizations are adopting mobile technology
to remain competitive. The seven reasons why mobile technology is taking off in the pharmaceutical industry are straightforward
and time-tested. New uses for the technology continue to emerge as operational and organizational experts are exposed to the
software and users see its convenience.
Richard W. Padula is president and chief executive officer of Syclo, 1721 Moon Lake Blvd., Suite 300, Hoffman Estates, IL 60169, tel. 847.230.3800,
1. C. Garritty and K. El Emam, "Who's Using PDAs? Estimates of PDA Use by Health Care Providers: A Systematic Review of Surveys,"
J. Med. Internet Res.
8 (2), e7 (2006).
2. Syclo, "Syclo Mobile Results Customer Survey" (Syclo, Hoffman Estates, IL, 2004).