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The program features clickable PDFs and videos that display the best practice applications to clean and disinfect key equipment and surfaces, while allowing for customers to find the suitable cleaning products for their cleanroom operations.
Contec, a Spartanburg, SC-based contamination control products manufacturer, announced on March 16, 2020 that it is launching VAL, a web-based, virtual assisted learning and training tool to further support social distancing amid the current COVID-19 outbreak.
According to a company press release, the program features clickable PDFs and videos that display the best practice applications to clean and disinfect key equipment and surfaces, while allowing for customers to find the suitable cleaning products for their cleanroom operations. The service also includes 22 best-practice videos and eight custom illustrations for the United States.
“We understand and respect the steps our customers are taking to protect their employees and products,” says Matt Schiering, chief marketing officer for Contec, in the press release. “Our digital and multimedia teams collaborated closely with product management and our customers to develop an unprecedented educational portal that will assist users whether a rep is physically present or not. VAL works anywhere a customer wishes to access it-from home or work-on the device of their choice. So, even if we can’t be with you, our guidance is guaranteed.”
“The goal of VAL is to provide assistance to our customers whenever and wherever they need it,” added Rick Harward, one of Contec’s cleanroom business managers, in the press release. “In light of the current, evolving situation, we can’t be everywhere we’d like to be. But now, our service and expertise can be present even if we can’t be. Our entire salesforce will be available for any questions or to walk someone through VAL.”