IMA Introduces a Digital Platform for Remote FAT

April 10, 2020
Pharmaceutical Technology Editors

The platform is part of IMA’s remote factory acceptance testing (FAT) initiative that involves providing customers with virtual solutions to meet their machine and packaging testing needs.

IMA Group introduced Stay Connect!, a digital platform that monitors the status of equipment while offering technical assistance, augmented and virtual reality capabilities, and digital documentation applications. The platform is part of IMA’s remote factory acceptance testing (FAT) initiative that involves providing customers with virtual solutions to meet their machine and packaging testing needs. The virtual FAT takes the place of customers coming to IMA’s factory; IMA’s engineers can test the machinery with the customer witnessing all the tests via broadcast streaming.

The design of the platform works to support designers and test machine software in digital environments using virtual commissioning. The platform’s virtual mock-up is formulated to test ergonomics and improve interaction between operators and machines. Additionally, IMA has included augmented reality for remote assistance and a Connected Field Force APP feature to guide partners in step-by-step resolution of problems or malfunctions.

“We are always fully active and in force, despite today’s uncertain environment, to support customers in the management of installed machines and in solving technical problems,” said Massimo Ferioli, director of IMA and coordinator of the IMA Digital initiative, in a company press release. “The products developed as part of the IMA Digital initiative are helping us a lot and allow us to be able to confirm the timelines and deliveries of the machineries and ongoing projects.”

Source: IMA Group